New Features

• Field templates can now optionally include summary descriptions, which display alongside the report-body descriptions when enabled.
• Added a scheduling setting to hide the inspector selection dropdown on the public form.
• Added an option to automatically confirm online bookings as soon as they are requested, with request notifications still sent and confirmation notifications skipped.

Improvements

• Scheduling, services, and message automation settings now show a clear warning when compatibility support is outdated, with a shortcut to the Advanced settings to update it.

Bug Fixes

• Fixed Services setup so meaningful unfinished drafts resume correctly, while cleared or empty drafts fall back to your saved configuration instead of overwriting it.
• Fixed observations connected to fields appearing twice in section PDFs.
• Fixed the contract selector closing and reopening unnecessarily; the contracts menu now opens directly.
• New reports, copied reports, and reports created from templates no longer inherit external integration identifiers from their source.
• Fixed published reports created through integrations sometimes showing broken images due to report dates being set in the wrong timezone.
• Media files that exist locally but haven't synchronized are now correctly detected and uploaded when publishing.
• Hidden required fields are no longer flagged as incomplete in Review Mode.
• Apple Silicon Macs now receive updates from the correct update feed, including when running under Rosetta translation.
• Fixed the year-built value on legacy PDF forms now pulling from the construction year field when SW7 compatibility is disabled.

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Bug Fixes

• Fixed duplicated chapters, sections, and variants losing their template-default descriptions; duplicated fields now correctly preserve their source configuration.
• Duplication now completes even if an individual update fails.
• (Windows only) Fixed thumbnail generation errors on videos
• Fixed warning messages being filtered out of logs instead of displayed.
• Fixed duplicate message templates created during the ScribeWare 7 migration; existing email templates are now reused instead of recreated.

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Bug fixes

• Fixed issue with incorrect price being calcuated with some invoices.
• Fixed issue with thumbnails not being generated with videos imported via desktop

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ScribeWare 7 is here!

This is a major release with built-in scheduling, back office, commercial and AI features!

See here for details: https://scribeware.com/scribeware-7-release/

Documentation here: https://docs.scribeware.com/scheduling-services-and-payments/scheduling-services-and-payments

New Features

• Report Activity feed: A sortable activity feed showing report opens, publishes, emails, contracts, invoices, and confirmations, with email open tracking.
• Message Automations: Create, edit, enable, and disable scheduled message automations with configurable recipients, timing, and conditions — including "after request" automations for client-portal bookings.
• Client intake and online scheduling: Clients can book inspections online with available time slots and inspector assignments, date-range booking, and earliest-available scheduling. Includes configurable working hours per inspector with company defaults.
• Services configuration: Set up custom inspection types, pricing factors, add-ons, service areas, and distance surcharges, with an AI-assisted setup interview. Supports negative pricing (discounts), internal-only add-ons, and call-for-quote handling.
• Custom questions (prompts): Company-configurable questions for client, property, service, report, and scheduling steps, usable for pricing, duration estimates, and contract/message placeholders.
• Report access gating: Lock published reports until the client agreement is signed and the invoice is paid, with per-report override and manual lock/unlock controls.
• Structured property address: Street, city, state/province, and ZIP now have their own fields, with address autocomplete (US and Canada) and automatic parsing of apartment/suite/unit details. Property attributes (year built, square footage, bedrooms, bathrooms) added.
• Multiple signed contracts: Reports now support multiple signed contract PDFs and addendums, with a contracts list page in the client portal.
• Chapters & Sections management: A unified screen for organizing your report structure, with drag-and-drop reordering, template duplication, blank chapter/section creation, and name variations. Chapters and sections can now be configured to start hidden.
• REST API and webhooks: Create, list, and retrieve reports via REST endpoints, with API key generation/revocation and a configurable webhook URL for report notifications.
• Scope Inspect integration: Create, update, and cancel inspections and sync reports bidirectionally, with API key management and an auto-publish option.
• Media filtering by creator: Filter media by who captured it (Me, Other Users, Anyone), plus a separate used/unused filter.
• Multi-select in the media bar: Shift-click range selection, live selection counts including hidden selections, and "Clear Selections" / "Remove Hidden Selections" actions.
• Zoom controls: Zoom in, out, and reset from the View menu with keyboard shortcuts, plus an on-screen zoom indicator.
• Sticky section headers: Section headers stay visible while scrolling.
• Dialog keyboard shortcuts: Enter confirms and Escape cancels across dialogs.
• Invoice payment methods: Configure multiple payment methods, including no-fee options, with optional instructions and a setting to enable or disable processing fees.
• Field improvements: A "start collapsed" option for fields (persisted and synced across devices), a "Do not show selections in report" toggle, drag-and-drop reordering of field options, and multi-line paste to add many options at once.
• Library entry improvements: Start from the report version when editing, optionally save changes back to the report, and see an alert when report and library versions differ.
• Detailed publishing progress: Progress dialogs now show phase, speed, ETA, byte progress, and file counts.

Improvements

• Dark mode: Comprehensive dark mode support across the desktop app, with Light / Dark / System options in Settings and a keyboard shortcut to toggle.
• UI refresh: The client and property information page has been redesigned with distinct sections, a modern layout, and updated typography.
• Settings redesign: A refreshed Settings dialog with grouped, labeled sections, clickable navigation, and clearer icons.
• Smart Tags (formerly Tables): Global tag groups with per-report attachments, drag-and-drop group reordering, per-column sum/count/sort, a visual formula builder for custom calculations, summary tables and summary pages, and printable output. Table setups can be imported from another report.
• Rich text editor: A responsive toolbar with a "More Options" overflow button, plus a TipTap-based editor for contracts and boilerplates with color, highlighting, alignment, and image insertion.

MCP

• Added a Scribeware MCP server providing direct access to inspection reports, with tools for reports, chapters, sections, fields, observations, library categories and entries, tag groups, smart tag groups, boilerplates, tables, PDF field mappings, gallery media, and report settings.
• Added a Pending Changes sidebar for reviewing, approving, and declining AI-proposed edits individually or in bulk, with structured diff previews and a per-report auto-approve option.
• Added a Chapter History panel for viewing and reverting individual chapter changes with conflict detection.
• Added report styling tools: view the rendered report HTML and edit CSS at the company or report level, with a CSS selector guide.
• Added an AI Settings page with standing instructions and extended guidance, plus company-, report-, and library-level AI context.
• Added a Universal AI Guide admin tab with live editing, pending diffs, ordering, version history, and restore.
• Added an online MCP server with API key generation and a config snippet for connecting your AI client, plus an enable/disable toggle in integration settings.
• Added media tools: view media at thumbnail, standard, or full resolution; move photos between observations; and attach gallery photos to observations and library entries.
• Added a feedback tool for reporting incorrect or confusing MCP tool results.

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Improvements

• The Report Gallery icon has been updated for better clarity.
• When opening reports, the Report Gallery will now always be selected by default.

Bug Fixes

• Media tag filters will now automatically clear when you switch between different reports, ensuring filters don't carry over unexpectedly.
• Resolved an issue where clicking on grayed-out or italicized (already selected) dropdown options was still possible. These options are now correctly disabled and provide visual feedback.
• Prevented application crashes when encountering corrupted media files during thumbnail creation, improving overall stability.
• The report navigation bar now accurately displays links only for chapters that are actually present in the report body, preventing broken links.

Download here: windows macos (silicon) macos (intel)